A company that cannot properly host cloud saves and tries to pass the buck to customers and ABUSES customer time and patience like this is not a company Ill pay another penny to. They didnt like my comment about not being their customer, and the next thing that happened was my support account is locked.Īs such I am changing my reviews for ALL UBIsoft games still in my accounts - all 29 of them that I've had for over 15 years. Help legendary pirates like 'Blackbeard', Charles Vane and other well-known pirates establish their empire while fighting the mystery of the. ![]() Being the fourth numbered instalment in the series, the story follows a new protagonist, Edward Kenway, who tries to build his Pirate Republic. The end result of my ticket history is an UBI tech actually retaliating against me (I was frustrated and told them I was going to stop being an UBI customer) and putting my support account into "identity check" mode, forcing me to verify all my info again even though we were IN THE MIDDLE OF A CONVERSATION. Assasin's Creed IV: Black Flag is a pirate game. Not only are cloud saves breaking and causing games to crash (4 UBIsoft games so far, including Watch Dogs 3, Starlink, AC: Valhalla, and Odyssey, any computer, any network), but UBIsoft has had open tickets from me for over EIGHT MONTHS and the experience has been one of the worst customer service experiences Ive ever had with a game company. I have no idea which games will now have this issue, on top of the 4 that have it now, so I am losing all confidence in UBI. Sadly, I am a fan of Assassin's Creed and have enjoyed this game, but I can no longer recommend this or any game sold by UBIsoft due to major cloud infrastructure issues that are breaking my game saves.
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